About
Hi! I'm Pokin Yeung.
I'm not much of a coder. Unless you're into "Hello World" type of apps.
So instead I make myself useful with all other startupy things like product, design, marketing, and playing gopher.
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Category Archives: Customer service
On something as vague as distribution
There’s really a lot to write on distribution. I’ve decided to focus on vending machines automatic retailing first. A few years ago, I saw vending machines selling iPods in the airport. I was so surprised I wrote about it. … Continue reading
Posted in Customer service, Design, Merchandising
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On thanking those who complain about you
“How long do you think we’ve been waiting for our burgers?” It’s one cold Sunday morning and I’m making small talk to kill time as I’m feeling something between ravenous and innards-being-digested ravenous. “If we’re having this discussion, it’s far … Continue reading